Website Terms and Conditions

Privacy Policy

Ecommerce Terms and Conditions

Shipping and Returns

 

Ó Fiontar Bia Chonamara teo T/A Connemara Food Ventures 2015-2018

Website Terms and Conditions

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to Connemara Food Ventures’ use of cookies in accordance with the terms of Connemara Food Ventures’ privacy policy.

Ownership of copyright

Connemara Food Ventures own the copyright and intellectual property in this website and the material on this website (including without limitation any text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website).

License to use website

Connemara Food Ventures grants you a worldwide non-exclusive royalty-free revocable license to:

  • view this website and the material on this website on a computer or mobile device via a web browser;
  • copy and store this website and the material on this website in your web browser cache memory; and
  • print pages from this website for your own personal and non-commercial use.

Connemara Food Ventures does not grant you any other rights in relation to this website or the material on this website.   In other words, all other rights are reserved.

For the avoidance of doubt, you must get the prior written permission of Connemara Food Ventures by emailing info@smrt.ie before you adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website in any form or media.

Data mining

Connemara Food Ventures prohibits the automated and/or systematic collection of data from this website.

Permissions

You may request permission to use the copyright materials on this website by writing to info@smrt.ie.

Enforcement of copyright 

If Connemara Food Ventures discovers that you have used its copyright materials in contravention of the license above, Connemara Food Ventures may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials.  You could also be ordered to pay legal costs.

If you become aware of any use of Connemara Food Ventures copyright materials that contravenes or may contravene the license above, please report this by email to info@smrt.ie.

Infringing material

If you become aware of any material on the website that you believe infringes your or any other person's copyright, please report this by email to info@smrt.ie.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Isle Expert Systems Limited express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must get the prior written permission of Connemara Food Ventures by emailing info@smrt.ie before you use this website for any purposes related to marketing.

Restricted access

Connemara Food Ventures may restrict access to certain areas of this website is restricted.  Connemara Food Ventures reserves the right to restrict access to other areas of this website, or indeed this entire website, at its discretion.

If Connemara Food Ventures provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. 

Connemara Food Ventures may disable your user ID and password at its sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Connemara Food Ventures a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to Connemara Food Ventures the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Connemara Food Ventures or a third party (in each case under any applicable law). 

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Connemara Food Ventures reserves the right to edit or remove any material submitted to this website, or stored on Isle Connemara Food Ventures servers, or hosted or published upon this website.

Notwithstanding Connemara Food Ventures’ rights under these terms and conditions in relation to user content, Connemara Food Ventures does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, expressed or implied.  Connemara Food Ventures makes no representations or warranties in relation to this website or the information and materials provided on this website. 

Without prejudice to the generality of the foregoing paragraph, Connemara Food Ventures Limited does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal, financial, health or medical matter you should consult an appropriate professional.

Limitations of liability

Connemara Food Ventures will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data

These limitations of liability apply even if Connemara Food Ventures has been expressly advised of the potential loss.

Exceptions

Nothing in these terms and conditions will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in the terms and conditions will exclude or limit Connemara Food Ventures liability in respect of any:

  • death or personal injury caused by Connemara Food Ventures negligence;
  • fraud or fraudulent misrepresentation on the part of Connemara Food Ventures; or
  • matter which it would be illegal or unlawful for Connemara Food Ventures to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in these terms and conditions are reasonable. 

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Connemara Food Ventures has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Connemara Food Ventures officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Connemara Food Ventures’ officers, employees, agents, subsidiaries, successors, assigns, consultants and sub-contractors as well as Connemara Food Ventures.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Connemara Food Ventures and undertake to keep Connemara Food Ventures indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Connemara Food Ventures to a third party in settlement of a claim or dispute on the advice of Connemara Food Ventures legal advisers) incurred or suffered by Connemara Food Ventures arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Connemara Food Ventures other rights under these terms and conditions, if you breach these terms and conditions in any way, Connemara Food Ventures may take such action as it deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Connemara Food Ventures may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

Assignment

Connemara Food Ventures may transfer, sub-contract or otherwise deal with Connemara Food Ventures rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and Connemara Food Ventures in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Irish Law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.

Connemara Food Ventures details

Fiontar Bia Chonamara teo T/A Connemara Food Ventures is registered in the Republic of Ireland under registration number 541463.

You can contact Connemara Food Ventures by email via info@smrt.ie.

Privacy Policy

Introduction
As a data controller and processor, Fiontar Bia Chonamara Teo T/A Connemara Food Ventures respects your privacy and enforces the current prevailing regulations on what data we collect, how we collect it and what we do with it. If at any time you want to request the information Connemara Food Ventures has about to you, to correct it, to have to deleted, or ask about how we collect and store your data, you can do this via info@smrt.ie.

The data we collect and store
You can visit this website without giving us any personal information. When you browse this website we will collect non-personal personal information about you using cookies, which are small pieces of computer software which reside on your browsing device until you delete them. Examples of this non-personal data might include your Internet Protocol (‘IP’) address, browser details and other geographic and demographic data. This data helps us understand how people use our site and better serve their needs. We may use an external statistics provider like SquareSpace Analytics or Google Analytic to do this. We may use aggregated non-personal data to give information on the use of and traffic through this website to potential partners or other third party providers like advertisers.

When you order from our online shop we will collect personal data such as your name, address, email address, telephone number, shipping and payment details so that we can process your order. We may contact you in connection with your order.

We do not use your data to make any automated decisions, like customer scoring or profiling.

Securing your data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide, via our website hosting providers SquareSpace, our payment gateway providers Stripe and Paypal and via our email marketing and customer relationships management systems. These third party providers are also subject to the same current prevailing regulations concerning privacy and data protection.

Marketing to you

We give you the option to subscribe to our email list on our website and when you place your order. We may use this email list to send you occasional updates, news, offers or other marketing content. We will not pass your details on to any external third party (except our website hosting and payment gateway partners as noted above), unless you specifically allow us to do so.
Your rights

You have a number of rights with regard to your personal data, such as the rights to access your data, and request corrections, changes or deletions. To exercise one, some or all of your rights, email us via info@smrt.ie and we will respond to you by email within a reasonable timeframe.

International considerations

The information that we collect from you may be stored, processed and transferred between the UK, Ireland, the EU and the European Economic Area (‘EEA’), depending on the practices of our website hosting provider and payment gateway providers which we note above. These third party providers are also subject to the same current prevailing regulations concerning privacy and data protection. 

Links from this website to other website
This site contains external inks to other websites. We cannot be held responsible for the content, practices or privacy policy of other sites or organisations.
If we sell Connemara Food Ventures
If we decide to sell or merge the business to or with another organisation, who are also subject to the same current prevailing regulations concerning privacy and data protection, we reserve the right to pass on the personal data you have given us either by subscribing to our email list or by placing an order or orders.  In the event of this happening, and in the event that you want to exercise your rights on the data we hold on you, you should contact us via email via info@smrt.ie or else by contacting the acquiring or merging entity.

If we change this Privacy Policy
If we change our privacy policy, we will amend this website page accordingly, and so you should check back from time to time if this is important to you.

Contact us

If you have any questions about your data or your privacy contact us by email via info@smrt.ie.

Ecommerce Terms and Conditions

Introduction

These ecommerce terms and conditions apply to the use of the online shop within the website www.smrt.ie. 

smrt.ie
This website and online shop is the property of Fiontar Bia Chonamara teo T/A Connemara Food Ventures. All material on this website online shop is copyright to Connemara Food Ventures, as noted in our website terms and conditions.

Online shop information
We have made all reasonable efforts to ensure that the information in this online shop is accurate, but we cannot be held responsible for its accuracy.

Online shop promotions and promotions via our email list
We may have promotions like product or shipping discounts from time to time in our online shop or via email. These offers are only available online, and not in person, unless we say otherwise. You cannot avail of more than one promotion with the same order unless we say otherwise .

Health and medical considerations
You should use the information we present on this website and in the online shop for guideline purposes only. You should not use the information as health or medical advice. You should not use this information to diagnose a condition either of yourself or anyone else.

If you are taking medication of any kind, or if you have any health or medical condition, you should check with a qualified health or medical professional before you purchase products from this online shop. You should not purchase any products on this website to cure a health or medical condition.  

Make sure read and understand the label or packaging of any product you purchase from the online shop or in person for information on product ingredients, contents and use. If you are not happy with your purchase, pleas return the unopened product to us and we will issue a full refund. We go into this in more detail in the Shipping and Returns section.

Products and pricing
We may withdraw or add products for sale in this online shop at any stage without any advance notice. We also reserve the right to change the prices of products and shipping without any advance notice. This online shop lists prices in euro, and we will deduct euros when we process your order. If you make a purchase using a payment mechanism that is not in euro, you are subject to the exchange rate that your mechanism provider applies.

Your orders
Once you submit your order, we take that as your instruction that you want to purchase and have delivered the product or products in your order. We also take it as your instruction from our payment partners to deduct the money from you. Your order is for your own personal or business consumption. You may not re-sell the products you have ordered. For wholesale orders you should email us via info@smrt.ie.

Delivery
We will process and deliver your order as quickly as we can, using national and/or international postal services or courier companies. Some postal services or couriers may require a signature for proof of delivery. Your shipping charge will vary according to the quantity of your order and where you want your order shipped to, and we detail this in the Shipping and Returns section.

Import duties, customs, taxes and duties
If you want your order shipped to an address outside the Republic of Ireland, you may be subject to import taxes or duties imposed by that particular jurisdiction. We do not control the setting or collection of these amounts, which are your responsibility. You should contact the local customs office covering the jurisdiction of your shipping address for more information.  You must comply with all applicable rules, regulations and laws of the jurisdiction of your shipping address. We are not liable if you breach these rules, regulations or laws.

Your privacy
Your privacy is important to us. Please refer to our Privacy Policy section.
Security of your data
The security of your data is also important to us. Our payment gateway partner Paypal processes your orders and subject to the current prevailing regulations concerning privacy and data protection.

Shipping and Returns

Introduction

This section covers our shipping and returns policies for orders you make through our online shop at www.smrt.ie or in person.

Cost of shipping

For orders within the Republic of Ireland and Northern Ireland we charge a shipping fee of €5. We use Fastway couriers for this service. If your order value is €50 or more, we will ship your order for free.

Currently we do not ship orders outside beyond the Republic of Ireland or Northern Ireland. If you do want an order to be shipped beyond the Republic of Ireland or Northern Ireland, please contact is via info@smrt.ie.

Order processing and delivery

We aim to process your order within 1 to 2 working days, as long as the product or products are in stock, and deliver it within a further 2 to 3 days.

If the product or products you ordered are not in stock, which is highly unlikely, we will contact you by email and give you the expected delivery date. In this situation, if you decide not to proceed, we will cancel the order and issue you with a full refund.

Returns Policy

We and our delivery partners do our best to make sure you get your order in the condition you expect and that you are happy with your order. If you want to cancel part of the order or the complete order, you need to email us via info@smrt.ie, with the reason why you are returning the item(s), within 14 days of purchase.


If we deliver the wrong order to you, or the order is damaged, once we get the order or part-order back we will send the correct order, or the correct balance of the order, at our expense, or we will issue you with a full refund. In these cases we will also refund reasonable costs for you returning the item.

If you want to return the order, or part of the order, for any other reason, once we get the order or part-order back we will refund you the complete order, or we will refund the specific part-order (but not the original shipping cost). In this case you need to pay for returning the order or part-order.
Your returns must reach us within 28 days of purchase. The item(s) in your order must be unused and unopened, with their original packaging and labelling intact, and any other packaging inside the box.

These conditions do not affect your statutory rights as a consumer. 
In all cases of refund we can only refund against the card details used in the purchase.
 

Where to send your return

You need to send the item(s) you are returning to this address:

Connemara Food Ventures

5 Gorlann Ghnó na BhForbacha

Údaras na Gaeltachta

Furbo
Co. Galway

H91 TY22
Ireland

Phone: +353 91 734114
E-mail: info@smrt.ie